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Exercise 4 of 11 · Choose the best · 3 min

Reply to an angry customer

A customer is upset. For each step, choose the best option.

Pick the answer you think is best. I'll explain every option after you choose.

Question 1 of 3

This message arrives. Which AI draft would you send?
“I ordered a blue shirt in M and got a red one in L. Nobody answered me for three days. Worst shop ever.”