Short answer
Yes. AI tools can copy a voice from a short recording, such as a video your child posted or a voice message. The copy can cry, sound scared and say your name. So a familiar voice on its own no longer proves who is calling.
If a call asks for money urgently, hang up and call the person back on the number you have saved. If they don't answer, call someone who is with them, such as a partner, a teacher or a colleague.
What to do when the call comes
- Stay calm and don't agree to anything on that call.
- Ask a question the real person would know, or ask for your family password.
- Hang up and call back on their saved number, even if the caller begs you not to.
- If someone else comes on the line saying they are a police officer, doctor or teacher, hang up too and call the real office yourself.
- Write down the number that called, the time and what was said.
- If you sent money, call your bank's hotline from the back of your card right away, then report it to the police on 113.
Warning signs
- The call comes from an unknown number, and the person says they lost their phone.
- There is lots of noise or crying, and they keep the call short.
- A second person quickly takes over to explain the money part.
- You are told to send money now, to a stranger's account.
- You are told not to tell anyone else in the family.
Where scammers get the voice
Short videos, live streams, voice notes in group chats and even a brief answered call can give enough sound to copy. You don't have to delete everything online. Just assume that any voice can be faked and agree on a way to check.
Agree on a family password
Pick a word that is easy to remember and not on social media, such as the name of a childhood pet. Tell it to family face to face. Older parents are often the main target, so practise once with them: you call, ask for help, and they ask for the password.
Also agree that nobody in the family will ever be angry if you hang up and call back. That makes it easier to do in the moment.
Common questions
How long a clip do scammers need?
Some tools can make a rough copy from a short clip of a few seconds, and longer recordings make it sound better. Exact numbers vary by tool, so assume a short public video is enough.
Should I stop answering unknown numbers?
You can answer, but don't share personal details or agree to pay anything. If the call is about money, check through a number you already trust.
What if I can't reach my relative to check?
Keep trying other people who know where they are. A real emergency can wait the few minutes it takes to check. Hospitals and police do not demand transfers to private accounts over the phone.
Reviewed October 2026