L039 · Under the hood · 3 min

How fine-tuning works

Fine-tuning takes a model that already knows language and trains it a bit more on your own examples, so it picks up a style or a task.

01 · The idea

Large models start as foundation models, trained on a huge amount of general text. They can do many things, but none of them exactly the way your team does.

Fine-tuning means training that model further on a small, focused set of examples: maybe a few hundred support replies in your company's tone, or forms filled in the right format.

After fine-tuning, the model leans toward that style without needing long instructions every time. It is good for consistent tone and format, and less good for teaching new facts, which change and are better looked up with RAG.

It needs clean examples, some technical work and testing afterwards. Many teams find that better prompts or a few examples in the prompt get them most of the way first.

02 · Think of it like this

It is like a skilled cook joining a new restaurant. They already know how to cook. A week of practising the house dishes teaches them the local style.

03 · Do it now

04 · Quick check

What is fine-tuning best at?