L262 · AI at work · 2 min
Post ideas from your comments
Your customers' comments and questions are a free list of posts they already want to see.
01 · The idea
Every week people ask the same things under your posts and in your inbox: do you ship to Đà Nẵng, is this dress true to size, can I order a cake for tomorrow. Each repeated question is a post waiting to be made.
Copy a batch of comments and messages into a note. Remove names, phone numbers and addresses first. Then ask a chatbot to group them by topic and count how often each one comes up.
Ask for post ideas for the top groups: a short video answering the question, a photo post with the size chart, a story showing how you pack an order. You pick the ones that fit your shop and your time.
This works because you are answering real people. Your posts get more useful, and you get fewer repeat questions in the inbox.
02 · Do it now
03 · Quick check
Words in this lesson
See also
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L240AI at work · 2 min
AI for a tailor
A tailor can use AI to keep order records, explain prices and turn a customer's vague idea into clear questions before cutting the cloth.