L019 · AI at work · 1 min

Emails and documents

Let AI write the first draft, then spend your time making it sound like you and getting the facts right.

01 · The idea

Writing is where AI saves most people the most time. A reply that takes you 15 minutes can take 2: you give the key points, it drafts, you edit.

Give it the facts, the reader and the goal. "Reply to the supplier in Lagos: the delivery is 3 days late, we still want it, ask for a new date, keep it friendly."

Watch for the AI voice: too long, too polite, too many fancy words. Ask it to be shorter and plainer, or give an example of how you write.

Always read before sending. Check names, dates, numbers and promises. Your name is on it, not the AI's.

02 · Do it now

03 · Quick check

What should you always do before sending an AI-drafted email?